Managed IT and user support
Ongoing IT operations, remote and on-site support, IT AMC plans, dedicated engineering and data-centre remote hands.
Explore managed IT services
About Dubaitech
Dubaitech helps organisations plan, implement, secure and operate workplace technology through managed IT, infrastructure, cloud, communications, cybersecurity, AI and web services.
Dubaitech is a technology services brand operated by DT IT Solutions and Services (FZC), a UAE-registered company.
Company identity
Dubaitech is the customer-facing technology services brand. Proposals, contracts and formal company documents use the registered legal name, DT IT Solutions and Services (FZC).
The service model covers individual projects, managed support arrangements and combinations that connect workplace infrastructure with cloud, security, communications, AI or web operations. The relevant service page explains the offer; the quotation and agreement define what applies to a specific customer environment.
Availability, response targets, monitoring hours, compatibility, licensing, on-site coverage and delivery dates depend on assessment and the signed scope. They are not universal promises across every Dubaitech service.
Assumptions and dependencies documented
Customer and provider responsibilities identified
Project and ongoing-support work separated
Service levels applied only where contracted
Service portfolio
The portfolio is broad, but every engagement should begin with the most specific service page and a clear business requirement.
Ongoing IT operations, remote and on-site support, IT AMC plans, dedicated engineering and data-centre remote hands.
Explore managed IT servicesNew-office technology, relocation, business WiFi, meeting-room AV and software licensing coordinated around the workplace plan.
Plan workplace infrastructureAssessment-led migration, Azure and AWS services, backup planning, restore testing and operational handover for suitable workloads.
Review cloud migration servicesBusiness chatbots, workflow automation, custom AI applications, application audits, managed hosting, web maintenance and e-commerce delivery.
Explore AI solutionsAI governance and application reviews alongside endpoint, email, web and managed detection capabilities, with scope and authority defined per engagement.
Review AI security servicesVoIP, Teams Direct Routing, Zoom Phone, contact-centre workflows and AI voice options assessed against licensing, network and telecom dependencies.
Explore communications servicesWho we support
These are common engagement contexts, not claims about a named customer or project.
Organisations that need an accountable provider for day-to-day IT, projects or a defined combination of both.
Companies coordinating a Dubai or UAE workplace with overseas stakeholders, standards and approval processes.
Teams that need infrastructure, connectivity, devices, cloud services and support planned around a move or opening date.
Businesses adding users, sites, cloud workloads, customer channels or security controls without building every capability internally.
How engagements work
Clarify the business need, users, sites, systems, ownership and important constraints.
Review the relevant environment, compatibility, dependencies, risks and evidence available.
Document scope, exclusions, responsibilities, commercial terms and any service-level targets.
Implement the agreed project or operate the contracted service with handover, reporting and escalation as applicable.
Official locations
The two addresses serve different company purposes and are presented separately for clarity.
Operating office
Suite #2402, Palace Tower, Dubai Silicon Oasis, Dubai, UAE
Registered address
Block B - B18-153, SRTI Park, University City, Sharjah, 85570, UAE
Remote and on-site service availability is not determined by an address alone. Coverage, access, travel, urgency and delivery conditions are confirmed for each request or service agreement.
Company questions
Dubaitech is the technology services brand operated by DT IT Solutions and Services (FZC), a UAE-registered company.
Dubaitech lists an operating office at Suite #2402, Palace Tower, Dubai Silicon Oasis, Dubai, and a registered address at Block B - B18-153, SRTI Park, University City, Sharjah, 85570, UAE.
Yes. The available pages cover project delivery, managed IT and AMC plans, remote or on-site support, and assessment-led cloud, security, communications, AI and web engagements. The exact model depends on the approved scope.
Dubaitech supports international branch-office requirements in the UAE, including suitable workplace infrastructure, cloud, communications, security and ongoing support. Locations, dependencies and delivery dates are confirmed during assessment.
No. Support hours, monitoring coverage, response definitions, escalation and on-site conditions apply only when included in the selected package, quotation and signed agreement.
Start with the requirement
Share the users, locations, systems, project objective or operational issue. We will direct the request to the most relevant service path and identify what must be assessed.