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Privacy Policy

Effective Date:19th March, 2023
Company Name:DT IT Solutions and Services (FZC)
Website:www.dubaitech.ae

DT IT Solutions and Services (FZC) (“we”, “our”, or “us”) is committed to protecting the privacy and personal data of our clients, visitors, and website users. This Privacy Policy outlines how we collect, use, store, and protect your information when you access our website or engage with our services.

By using our website or services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect and process the following types of information:

a) Personal Information

  • Name
  • Email address
  • Phone number
  • Company name
  • Job title
  • Business address

b) Technical Information

  • IP address
  • Browser type and version
  • Device information
  • Access times and pages viewed

c) Usage Data

  • Information on how you use our website and services
  • Communication preferences
  • Feedback and survey responses

2. How We Use Your Information

We may use your information to:

  • Respond to inquiries and provide customer support
  • Deliver IT services, proposals, and project updates
  • Send marketing and promotional communications (if you opt-in)
  • Improve our website, services, and user experience
  • Comply with legal and regulatory obligations
  • Detect and prevent fraud or misuse

3. Cookies & Tracking

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies help us understand user behavior, remember preferences, and optimize site performance.

You may adjust your browser settings to block or delete cookies, but some features may not function properly.

4. Sharing Your Information

We do not sell or rent your personal data. However, we may share your information with:

  • Authorized service providers and vendors working on our behalf
  • Telecom and IT partners (e.g. Microsoft, AWS, Fortinet) for service delivery
  • Regulatory bodies or legal entities, if required by law
  • Third-party tools (e.g. email platforms, CRM systems) with appropriate data safeguards

5. Data Security

We implement industry-standard security measures to protect your data, including:

  • Firewall and encryption technologies
  • Access controls and role-based restrictions
  • Regular backups and server monitoring
  • Secure data transfer protocols (SSL/TLS)

6. Data Retention

We retain your data only as long as necessary to fulfill the purposes for which it was collected, or as required by law. When no longer needed, data is securely deleted or anonymized.

7. Your Rights

You have the right to:

  • Access, update, or correct your personal data
  • Request deletion of your data (subject to legal retention policies)
  • Opt out of marketing communications
  • Withdraw consent at any time (where applicable)

To exercise these rights, please contact:
📧privacy@dubaitech.ae

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the content or privacy practices of those sites. Please review their respective privacy policies.

9. Changes to This Policy

Dubai Tech reserves the right to modify this Privacy Policy at any time. Changes will be posted on this page with an updated revision date. We encourage you to review it periodically.

10. Contact Us

For questions, concerns, or requests regarding your privacy or this policy, please contact:

DT IT Solutions and Services (FZC)– Data Protection Officer
📍 Dubai, United Arab Emirates
📧 privacy@dubaitech.ae