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Cloud Telephony

Modernize Your Business Communication

with Scalable, Cloud-Based Voice Solutions

At Dubai Tech, we help businesses move beyond traditional phone systems with powerful, scalable, and cost-efficient Cloud Telephony solutions. Whether you’re a growing startup or an enterprise with multiple locations, our cloud voice services are designed to keep your teams connected—anytime, anywhere.

From hosted PBX to SIP trunking, virtual numbers, and complete UCaaS (Unified Communications as a Service), we deliver reliable voice infrastructure with local support and global reach.

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What is Cloud Telephony?

Cloud Telephony (also known as Hosted Telephony or VoIP in the cloud) is a voice communication service delivered over the internet rather than through legacy telephone lines. It allows businesses to manage calls, voicemail, IVR, call recording, and analytics—all through a centralized cloud platform.

    Our Cloud Telephony Services

    Hosted PBX

    • Ditch your on-prem phone system and move to a fully hosted PBX in the cloud.
    • Advanced call routing & forwarding
    • IVR/Auto-attendant setup
    • Call conferencing& transfers
    • Voicemail to email

    SIP Trunking

    • Connect your existing PBX to the internet securely and cost-effectively.
    • Compatible with major PBX systems (Cisco, Avaya, 3CX, Asterisk)
    • Local and international DIDs
    • UAE-compliant & GCC coverage
    • Scalable concurrent call paths

    Virtual Numbers & DID Services

    • Establish a local presence globally with virtual phone numbers in UAE, KSA, UK, USA, and more.
    • Local & toll-free numbers
    • Number porting & call masking
    • Multi-device ringing (mobile, desktop, VoIP)

    Unified Communications (UCaaS)

    • Integrate voice, video, chat, and collaboration with a single platform.
    • Microsoft Teams Direct Routing
    • Zoom Phone Integration
    • CRM integration (HubSpot, Salesforce, Zoho, etc.)
    • Softphone & mobile apps

    Call Recording & Analytics

    • Track, record, and monitor business calls to enhance performance and compliance.
    • On-demand or automatic call recording
    • Real-time call monitoring
    • Data retention policies & audit logs
    • Analytics dashboard & reports

    Benefits of Cloud Telephony

    • Work from anywhere – fully remote-friendly
    • Eliminate on-prem hardware & maintenance costs
    • Easily scale users, lines, and features
    • Integrates with your CRM and support tools
    • Secure, encrypted, and compliant with local regulations
    • Improved call quality & uptime (with SLA)
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    Why Choose Dubai Tech?

    • Local presence with regional compliance expertise (UAE TRA, GCC)
    • Partnerships with top global voice providers & telecom carriers
    • Certified engineers and voice consultants
    • 24/7 support and SLA-backed uptime guarantees
    • Customized voice solutions for SMEs, Enterprises, and Government
    • Industries We Serve

      • Healthcare & Clinics • Financial Services • Logistics & Transportation • E-commerce & Call Centers • Real Estate & Professional Services • Government & Smart City Initiatives