Take collaboration to the next level with Microsoft Teams Direct Routing from Dubai Tech. We help businesses enable full voice calling (PSTN) capabilities in Microsoft Teams—allowing users to make and receive external calls directly from the Teams interface using their business phone numbers.
With Direct Routing, you can replace or extend your existing PBX and connect Microsoft Teams to the public telephone network using your preferred SIP trunk provider—all without Microsoft Calling Plans.
Call any number globally, right from the Teams app on desktop, mobile, or web.
Choose your preferred telecom provider and retain existing contracts or numbers.
Advanced features like call forwarding, voicemail, auto-attendant, hunt groups, and call queues.
Keep your local or international numbers and extend calling to remote offices.
Built on enterprise-grade SIP and SBC (Session Border Controller) infrastructure.
Direct Routing is a feature within Microsoft Teams that enables your organization to:
We configure and integrate your Microsoft Teams environment with Direct Routing: SBC deployment (hosted or on-premises) SIP trunk integration Number porting and routing policies End-user configuration and testing
No on-site hardware required—we offer fully hosted certified SBCs in the cloud for quicker and more cost-effective rollouts.
We provide 24/7 monitoring, troubleshooting, and optimization for your Teams voice setup, ensuring high-quality communication at all times.
We support Direct Routing deployments across UAE, GCC, and international offices, offering region-specific telephony compliance and carrier integrations.
Eliminate the need for a separate phone system Lower calling costs vs Microsoft Calling Plans Unified communication through a single platform Scalable from 10 users to 10,000+ Ideal for hybrid or remote work environments
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